5min chapter

The Knowledge Project with Shane Parrish cover image

#144 Gary Klein: Insights For Making Better Decisions

The Knowledge Project with Shane Parrish

CHAPTER

What Can an Organization Do to Facilitate People Getting More Insights?

Innovation is a process of trying things and then somebody else trying them until eventually it succeeds. People with an experience have lots of scar tissue of things that got tried before and failed. If you fail to make an insight, nobody will know; the reward structure is always favored as the down arrow. Good ideas are fragile and precious and easily discarded.

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