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Chatbots, Synthetic Users and AI for User Research with Hassan Aleem

The Behavioral Design Podcast

CHAPTER

AI and Behavioral Design: A Balanced Approach

This chapter examines the intersection of artificial intelligence and behavioral design, highlighting the importance of understanding user motivations beyond technical capabilities. It discusses the limitations of AI in fostering sustained engagement and effective learning, particularly in comparison to platforms like Duolingo. The conversation emphasizes the need for thoughtful integration of behavioral science in technological solutions, focusing on a project that utilized chatbots to promote sustainability and improve recycling understanding.

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