How I Built This with Guy Raz cover image

Orgain: Andrew Abraham

How I Built This with Guy Raz

00:00

Navigating the Personal Touch in Small Business Customer Service

This chapter delves into the dynamics of customer service within small businesses, emphasizing the close relationship between entrepreneurs and their clientele. Through personal anecdotes, the discussion reveals the benefits and challenges of maintaining a direct connection with customers while managing professional expectations.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app