4min chapter

The Futur with Chris Do cover image

248 - Mastering Negotiation — with Chris Voss

The Futur with Chris Do

CHAPTER

How to Tell the Truth to Your Clients

When clients have a choice and they can choose from, it's important to know where we stand. If people ask, am I the vendor of choice? You're not gonna get an honest answer because people are polite. Dynamic silence is the opportunity for you to actually look at the other person and read what's going on on their face.

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