AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
How agentic AI will save customer service, with Bret Taylor
Pioneers of AI
The Transformation of Customer Service through Agentic AI
This chapter explores the evolution of agentic AI, highlighting a customer service agent named Duncan Smothers. The discussion emphasizes the transformative potential of AI in enhancing customer interactions and the shift towards conversational interfaces as primary digital communication tools.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode