2min chapter

The Science of Scaling cover image

How to Create Customer Advocates In Your Go-To-Market w/ Jay LeBoeuf (Head of Sales, Descript)

The Science of Scaling

CHAPTER

How to Make Your Customer Happy

MPS is an amazing innovation in the last decade and helps us see, or they're happy. The other piece then is what we can determine from our success calls. I'm kind of putting words in your mouth and it's like, listen to them, listen to what they care about,. Even if we don't have it, make them feel heard.

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