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Live from SXSW: Mike and Kass Lazerow’s ‘messy’ path to success

Masters of Scale

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Celebrating Employee Engagement and Unique Company Initiatives

This chapter delves into a compelling discussion from South By Southwest about the importance of recognizing employees through initiatives like 'Lobatical,' which provides additional vacation for long-term staff. It explores how prioritizing employee care ultimately enhances the customer experience and aligns with overall company values.

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