We are continuing the series on User Testing tools, and this time we are learning about User Interviews. To explore this product we invited Igor Voloshin, Discovery Team Head at CoinsPaid, to share his experience.

Other than being the guy that is “always with a smile on face” as his awasof social media handle proclaims, and one of the good guys in Russia these days who wants peace and for things to go back to how they were or better, he shared with us how he got to be a discovery head, how he and his team use User Interviews to organize their, well, user interviews!
In this episode, we discussed:

What are they using User Interviews for?
How to do recruiting and scheduling
Some of the platform’s limitations in geography
How the interviews are organized and where they are performed
Different incentives options
The stress of managing our own pool of users, and how often can we utilize them without annoying them too much
Favorite and least favorite features
Opportunities and areas where the platform can grow
And much more…

To learn more about User Interviews:

User Interviews

Connect with Igor:

LinkedIn: https://www.linkedin.com/in/awasof/
X/Instagram: @awasof

Connect with Matt and Moshe on LinkedIn:

*Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.

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EP 85 - User Interviews with Igor Voloshin

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