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5min chapter
Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact
The AI in Business Podcast
AI and the Changing Customer-Business Relationship
This chapter explores how the rise of AI is transforming the relationship between customers and businesses, with a focus on chatbots as the primary source of information for customers, the role of transparency in pricing changes, and the overall enhancement of customer experience.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode