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416 From Backroom to Boardroom by Debbie Qaqish

The Marketing Book Podcast

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The Rise of the Revenue Marketer

Douglas Rushkoff: In Rise of the Revenue Marketer, you talked about customer centricity. What does that mean? He says it's a company-wide capability to sense and respond to the customer in almost real time.Rushkoff: Post pandemic is all about how can you make every digital experience, your prospect or your customer has with you the best digital experience.?rushkoff: It's taking the B2C model and applying it to our B2B world.

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