I think all of us should think about the theater of our communication now I don't mean we have to be actors, but think about the way the environment set up how do you end. All of those are things that we can learn from acting and thank you that's fantastic. Who is a communicator that you admire and why? You know one of the musicians that I really have always enjoyed and loved is a jazz pianist named Keith Jarrett has this amazing style of performance. He very intentionally actually I think is not communicating doesn't want to say anything.
As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands.
Sørensen says strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great strategies are discovered,” he says, “they're discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ever-changing landscape.
In the latest episode of Think Fast, Talk Smart, Sørensen joins host and lecturer Matt Abrahams to discuss how organizations can use better communication to craft better strategies.
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Additional resources:
Making Great Strategy: Arguing for Organizational Advantage, by Jesper B. Sørensen Glenn R. Carroll
Class Takeaways: Crafting and Leading Strategy: Five lessons in five minutes — Professor Jesper Sørenson teaches how to create and implement a successful business strategy.