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Why People Get Angry and Get Frustrated?
Thea: When people get angry, the world doesn't make sense any more. The first thing you want to do with an angry person is to provide an explanation that puts their world back in sink again. Can you give us an example of this inaction? There's a lot here. I'm sort of picking my my next few points here cause i'm in the interest of time. But you mention a lot about anger towards the end of the book. You've said that why people get angry and get frustrated is not always for the most obvious reasons. Ritits were frustrated because of a lack of communication, or were frustrated by an underlying problem.