Text Message Negotiation Mastery with Veronica Cravener, Esq.
Negotiate Anything
00:00
The Importance of Decision Fatigue
People can stay laser focused on something for approximately 90 minutes before they start to fade. And so when you are tired or fatigued, like you said, you're going to go with the safest answer and that's going to be no. When we first implemented online mediation, I had the tendency to ask multiple questions at once or make multiple statements. So that's where I learned, OK, I've got to ask one question at a time or share one piece of information at a time and wait for a response. That's what I mean by keeping it simple.
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