17min chapter

The Product Experience cover image

How GenAI has improved GoDaddy's product experience - Laka Sriram (VP Generative AI, GoDaddy)

The Product Experience

CHAPTER

Navigating AI Innovation at GoDaddy

This chapter reflects on the speaker's career journey, highlighting their experiences at Amazon and their transition to GoDaddy, where they focus on customer-centric product development. The introduction of Aero, an AI-driven product designed to streamline business set-up for entrepreneurs, showcases the application of generative AI in enhancing customer experiences. The narrative emphasizes the importance of upskilling teams, embracing innovation, and reassessing strategies in response to evolving technologies and leadership changes.

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