Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy cover image

The future of AI in business: a conversation with Tom Goodwin

Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

CHAPTER

Embracing Change: The AI Revolution in Business

This chapter explores the challenges companies face in embracing genuine transformation, stressing the importance of employee engagement and risk-taking. It highlights the role of AI in enhancing customer experiences and operational efficiency, promoting a shift from cost-cutting to innovative solutions. The discussion encourages a design thinking approach, advocating for the integration of AI in a way that enhances current practices rather than displacing them.

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