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11min chapter
The future of AI in business: a conversation with Tom Goodwin
Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy
Embracing Change: The AI Revolution in Business
This chapter explores the challenges companies face in embracing genuine transformation, stressing the importance of employee engagement and risk-taking. It highlights the role of AI in enhancing customer experiences and operational efficiency, promoting a shift from cost-cutting to innovative solutions. The discussion encourages a design thinking approach, advocating for the integration of AI in a way that enhances current practices rather than displacing them.
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