4min chapter

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McKinsey & A.N.A | Marketing - The Battle Between Believers & Non-Believers - Part 2 | Replay

CMO Confidential

CHAPTER

The Evolving Role of the CMO in Banking

This chapter examines the diverse structures and perceptions of the Chief Marketing Officer role within various banks, and how these influence marketing effectiveness. It highlights the importance of shifting from traditional marketing aesthetics to harnessing customer insights, while also addressing the challenges CMOs may face in companies led by skeptical CEOs.

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