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CM 288: Charles Feltman on a New Understanding of Trust

Curious Minds at Work

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Building Trust in Teams

This chapter explores the vital role of trust in team dynamics, emphasizing how its absence can hinder collaboration and communication. It outlines a four-part framework encompassing care, sincerity, reliability, and competence as critical elements for assessing trustworthiness. The discussion provides insights into the nuances of enhancing trust to foster a productive and supportive work environment.

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