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7min chapter
Driving Business Growth as a Strategic Advisor with Anika Zubair
Customer Success Talks
From Sales to Customer Success Leadership
This chapter explores the speaker's 13-year journey in the B2B SaaS industry, highlighting their transition from sales to leadership roles in customer success. It emphasizes the shifting landscape of customer success, the importance of driving client value, and introduces a coaching program for Customer Success Managers.
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Listen to the best highlights from the podcasts you love and dive into the full episode