Building a System for You, Isn't It?

People default yes because they're so fearful of the rude no and its effects. So that's one thing, but there's got to be more. And we ought to do something else that will actually help you make the shift. We'll know when we've achieved it. Because on a day you don't want to make the trade off, you'll still make it. That's when you've got a system working on your side, ye. Thes how we began rit the design school at sanford to help actually design a system that's weighted in your favor.

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