Navigating Emotional AI Interactions

Today’s guest is Dr. Claire Wardle, a professor in the Department of Communication at Cornell University and one of the world’s leading experts on misinformation, media literacy, and public trust in science. Over the past two decades, she’s trained journalists around the globe, worked with organizations like the UN and the BBC, and co-founded both the nonprofit First Draft and the Information Futures Lab at Brown University.

In this conversation, we dive into the challenges of defining and labeling misinformation, the importance of clear communication during times of uncertainty, and the emotional and social reasons people share content online. We also explore what it would look like if institutions—and academics—communicated in more human, engaging ways.

I’ve cited Dr. Wardle’s work many times, so it was great to speak with her directly. I hope you enjoy the conversation as much as I did!

Keywords

media literacy, misinformation, public trust, communication, social media, information sharing, community engagement, science communication, AI

Claire Wardle’s Cornell Website

Claire Wardle on Bluesky

First Draft

Information Futures Lab at Brown University