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Episode 272: User Respect with Christina Nguyen White
UI Breakfast: UI/UX Design and Product Strategy
The Importance of Empathy in User Research
In user research and the foundations you've been able to create there, do you feel that the process matters more or do you feel the tool stack is kind of helping you along? What's more important? I would speak of it from a perspective of how research has influenced our broader company and our broader organization. And I actually think it's the tools and the systems allow our researchers to work more efficiently by way of scaling themselves.
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