5min chapter

Low Down on Low-Code cover image

Paul Kobylanski: Inside Shell’s Gold Standard Citizen Dev Program

Low Down on Low-Code

CHAPTER

Governance and Responsibilities in Citizen Development

This chapter highlights the pivotal role of IT in facilitating citizen development within corporate structures, focusing on governance and risk management. It emphasizes the need for collaboration between IT and business leaders, as well as the importance of user education and the coaching role of IT professionals.

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