
Creating Raving Fans to Drive Business Growth—with Jon Picoult
Craft of Consulting Podcast
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What Are the Universal Problems in the Customer Experience?
Every experience that a client or prospective client has with you tells them what it's going to be like to work with you. If scheduling is a pain, if you're not responsive all the things that you just said, you're signalling, you know it or not, this is what you get. It's very simple to leave that great first impression on such point, i love it and i do love thinking about it at every single time that you have some type of interaction with hem,. Even the proposal, all the way through m.
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