If HR should be anything it’s these two things: creative and curious.
This week’s guest is as delicious as the bagels her company makes (and that’s saying something).
Nikki Rappaport, Chief People Officer at Call Your Mother—aka my go-to for stress-eating bagels—is here to share her creativity and wisdom!
With a decade of experience in creative marketing and employee experience design, Nikki shares how curiosity and creativity drive exceptional HR practices.
From storytelling to culture-building, we’re exploring how HR can learn from marketing to build trust, align teams with company values, and create meaningful employee experiences.
Also, yes, we talk a little bit about bagels. Obviously.
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00:03:50 - One Thing People in HR Should Rethink
00:04:53 - How Nikki Found Her Zone of Genius
00:07:20 - How Creativity Translates into Exceptional Employee Experiences
00:10:50 - The Overlap Between Marketing and HR
00:15:38 - The Connection Between Marketing and a Strong Workplace Culture
00:18:53 - How HR Can Utilize Storytelling to Strengthen Culture and Branding
00:24:53 - How to Align Employees With Company Missions and Values
00:36:30 - Lessons From Customer Experience Design That HR Should Learn
And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.
https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/
And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content!
Follow Nikki:
LinkedIn: https://www.linkedin.com/in/nikkirap/
Follow Hebba:
YouTube: https://www.youtube.com/@ihateit-here/videos
LinkedIn: https://linkedin.com/in/hebba-youssef
Twitter: https://twitter.com/hebbamyoussef
