The Dropout cover image

4. The Whistleblower

The Dropout

CHAPTER

Quality Control

Erica, who was working in the lab that processed patient samples, became more and more disheartened. Erica says she told a supervisor things weren't working. The way she describes it reminds me of a call to the cable company when superficial remedies didn't work. Here's clinical pathologist, doctor stephen master explaining why that would never be appropriate for someone to do that kind of quality control.

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