When you say quality, I think my own synonym for quality is how much good stuff. Because it's almost two dimensions, like a scope thing in terms of how excellent is the thing and how many of the things are there. And that's very much the case at work, isn't it? There are some things that you absolutely have to get perfect. If you're a lawyer, write you a contract, you can't just go, oh, well, it's 80% good enough. It's not going to live with that.

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