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Cisco's John Chambers: The essential playbooks — and when to use them
Masters of Scale
John's Crisis Playbook
The layoff component, the human factor, was the most momentous. John added a page about focusing on the future because he recognized that a crisis is also an opportunity to break away by identifying your own North Star and move forward. Great companies are built by near-death experiences. That's when you break away from your peers.
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