How to Build a Strategic Narrative for Negotiations With Lisa Gates
Negotiate Anything
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The Importance of Grace and Diplomacy in Difficult Conversations
The speakers talk about the significance of grace and diplomacy in challenging dialogues, highlighting the need to extend grace for fostering allyship instead of resorting to shaming. They explain that shaming can sometimes be effective in restoring cooperation, but it depends on the situation. The chapter ends with the guest sharing details about their company and a leadership program.
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Transcript
