Chris Voss - How to Become a Master Negotiator with a Heart
Slo Mo: A Podcast with Mo Gawdat
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Is It a Kidnapping for Ransom?
"There's always little things you can do for me that are going to affect the outcome," she says. "Collaboration is usually time and information" in a hostage negotiation, he adds. The best negotiations involve long-term trust on both sides of an issue - just like marriage or business deals.
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