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Email, Slack, Zoom and text: How to master virtual communication, with Andrew Brodsky, PhD

Speaking of Psychology

CHAPTER

Mastering Virtual Communication

This chapter examines the key factors that influence effective virtual communication, focusing on aspects like making good impressions on platforms like Zoom and the significance of turning on cameras. It highlights the impact of visual backgrounds, the effects of typos in emails, and the nuanced use of emojis and abbreviations, emphasizing the importance of context in communication. Additionally, it offers strategies for maintaining engagement and clear expectations in remote work environments, while discussing the pitfalls of read receipts and promoting proactive communication.

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