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418 Myths of Social Media by Ian MacRae

The Marketing Book Podcast

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How to Measure Social Media ROI

Ian McCray: There haven't always been these opportunities to actually listen to people, right? The only time you could do that is either getting a focus group or going out on the street and talking to people. But now all of that is broadcast everywhere; your audience is potentially exactly where you are. You can get some insights that in the old days we would have paid big money to a research firm for.

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