4min chapter

The Side Hustle Show cover image

430: Built to Sell: How to Design a Business to Run Without You

The Side Hustle Show

CHAPTER

Are You a Strategic Partner?

We had about five or six video editors that were going a full time customer success manager. And then over that year, we had serviced about almost 80 customers. About 20 plus of them were actually on recurring, annual plans,. So there was quite a bit in place there, rincluding the team. As the owner operator, how are you spending your time? Because as a potential business buyer, it's got to be more attractive that the owner is somewhat hands off. I kind of rot down five different ways other service businesses could actually think about designing their business for an exit.

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