Once you get rolling with interviews, your problem likely won't be that no one can talk. You'll have a massive information to synthesize through. The first challenge is getting that stranger to talk to you. Most people screw up cold emails for interviews so I've come up with five immutable laws and a bonus That'll make it impossible for you to not write a good email.
Today, we'll talk about people. An old boss of Brian's said the best way to see into the future is to see the present in higher resolution than anyone else. Understanding people - yourself and your customer - will let you understand their behavior. This will let you better predict how they'll act than anyone else and build for it.
We talk through a cold email that'll get you customers to speak with and a method to make sure you're unbiased in what you hear.