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What's Your Plan to Fix It?
The problem is either in the activity, connectrate or conversion rate. So those were are one on ones. Is number one metric for the what's your plan to fix it? Number one metric per rep. And that's where we focused our time, was making sure it was on the right metric and that the coaching plan made sense. Which then will go another layer deep here. Like kam working with jason on his conversionrte coaching plan - we're going to do call reviews this week and one roll play session on friday.