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The Best Word of Mouth Marketing-Nir&Far

Nir And Far: Business, Behaviour and the Brain

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The Power of Triggers in Marketing and Word of Mouth

This chapter explores the role of triggers in marketing and word of mouth, using the example of KitKat and coffee. It emphasizes the importance of finding environmental triggers that can remind people of a brand, and highlights how understanding triggers can make products and ideas more contagious.

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