Reverse Interview: How to Sell, Negotiate and Handle Conflict, Kwame Christian with Josh Hall
Negotiate Anything
00:00
The Importance of Empathizing With Clients
Kwame: Web designers often get bitter towards clients because they don't understand their value. He says it's important not to come across like you know everything and they're stupid. "You need to educate your clients and empathize with them," Kwame says. 'It doesn't take that long for a light bulb moment'
Play episode from 57:21
Transcript
