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Pieter Engelbrecht, CEO of Shoprite: We have a purpose to help people survive

The Interview

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Adapting Retail Delivery in a Post-Pandemic World

This chapter examines the evolution of a delivery service for a major retail chain, largely driven by the changes brought about by the COVID-19 pandemic. It discusses future plans to integrate services across sectors, the challenges faced in the African retail landscape, and how the company is aligning with employment equity regulations in South Africa.

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