User Engagement and Expert Intuition (with Rob Haisfield)
Clearer Thinking with Spencer Greenberg
00:00
Mastering Onboarding: The Power of Continuous Learning
This chapter examines the distinction between upfront and continuous onboarding, emphasizing the need for ongoing support in mastering complex applications. It highlights the value of hands-on learning, community support, and interactive design, using examples like Superhuman to illustrate effective onboarding techniques. The discussion also draws parallels between game design and user engagement, showcasing how behavioral science can enhance user experience.
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