The Incident with the Phone Engineer and the Importance of Adult-to-Adult Relationships

In this episode of The Six Sells Podcast, Mike Nicholson at Six Sells speaks to John Sills, Managing Partner at The Foundation, and author of the book The Human Experience. 

John talks about how to make life better for customers and how to create a more 'human' successful organization.

"Companies are full of humans that are not allowed to act in a human way" say's John.