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Software Systems Aren't Just Software (with Diana Montalion)

Developer Voices

CHAPTER

Bridging User Insights and Development

This chapter explores the limitations of user stories and the necessity for developers to engage directly with users to uncover genuine insights about software use. Through anecdotes and discussions, it highlights the importance of collaboration across diverse perspectives to improve communication, design, and decision-making in software development. The conversation also delves into the impact of organizational structures on productivity, advocating for a shift from rigid hierarchies to a more fluid environment that fosters collaboration and innovation.

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