3min chapter

Wisdom From The Top with Guy Raz cover image

Carry Water on Both Shoulders: Terry Lundgren (Macy's and Neiman Marcus)

Wisdom From The Top with Guy Raz

CHAPTER

Navigating Retail Challenges in the Age of E-Commerce

This chapter explores a prominent retail company's struggles against the rise of online competitors, particularly focusing on strategic adaptations made since the mid-'90s. It emphasizes the tension between embracing innovation and maintaining the essence of a traditional brick-and-mortar business in a rapidly changing market.

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