The best communication in high-stakes environments isn’t complicated. Quite the opposite - it’s structured, clear, and consistent. Small, deliberate shifts in how we transfer information can dramatically improve patient safety, team efficiency, and workplace culture. In this episode, we explore three simple but transformative communication habits that reduce errors and build trust among teams. Finally, we share practical tools you can use today to tighten your communication and improve safety without adding extra workload.
We Discuss:
- The Three-Way Repeat-Back: “That’s Correct” Changes Everything
- Phonetic Clarifications: Stop the “Norman” Problem
- Numbers: Say the Digits
- Whiteboards: The Cheapest Safety Tool in the Room
- Checklists: Mastering the Basics
- Cheaper Than Dirt, More Precious Than Gold
Mentioned in this episode:
The Out-On-Time Course
Built for emergency clinicians who are tired of chart debt and getting derailed by interruptions and overwhelm. Learn practical, real-time documentation and shift-efficiency strategies to finish your shift and actually leave on time.
Learn More About The Out-On-Time Course
Doctoring Done Well | Bite-Sized Wins
Every other week, a few minutes of career-elevating insight delivered straight to your inbox.
The Doctoring Done Well Newsletter is never lame, never spammy, and always fresh.
Sign up for our Newsletter
