#214: How to Have a Good Day, Every Day
The Art of Manliness
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How to Give Feedback to People
People are affected by whether they feel good about themselves. As soon as anyone feels anything that challenges their sense of social standing or the sense of staff respect, you're going to get bad behavior. The challenge is how do you deliver that feedback? So one, the person isn't putting that defensive mode and they just reject it. And two, they actually listen and take it to heart and implement it.
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