
How insurance companies use AI to deny claims
On Point | Podcast
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Navigating AI in Medicare Decisions
This chapter explores the implications of algorithms used by the Office of Inspector General within Health and Human Services concerning Medicare Advantage. It raises concerns over transparency and the ethical use of artificial intelligence in decision-making processes, particularly how these technologies can affect patient eligibility and access to care. The discussion highlights the need for human oversight and patient advocacy to address the emotional and logistical challenges families face when dealing with insurance claims.
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