How to complain and get results
Money Box
00:00
How Many Complaints Did Your Organisation Handle in the Last 12 Months?
Slater & Gordon dealt with 900,000 complaints over lockdown in the past 12 months. Complaints are usually disputes that get to a point where you need lawyer involvement. Most people who complain simply give up and don't pursue their rights. But of course lockdown has fundamentally changed the way we interact with businesses.
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