You Can't Predict a Dilemma

"We've identified the habits that we want to do consistently as a family and the part of it is we win or we lose as a team," she says. "When everybody knows that we're going to get donuts at the end of the week or something, you know, when that starts, you get some self-regulating behaviors like, hey, knock that off." She adds: "Ultimately, when things are our best is when the employees believe in the vision of the company".

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