2022 customer support trends: How support leaders are adapting
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The Fourth Trend Is Social Support
Research found 64% of customers, support leaders say members of their teams have felt burned out in the past 12 months. 55 % of support leaders have personally felt burned out too. Hadrian: "Working can be challenging for many people"
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