11min chapter

This Week in Startups cover image

E997: HubSpot CEO & Co-founder Brian Halligan shares insights on the origin of inbound marketing, how The Grateful Dead inspired HubSpot, importance of customer experience, managing employees in the Glassdoor Era & more

This Week in Startups

CHAPTER

Navigating Leadership Succession in Tech

This chapter examines the complexities of leadership transitions in the tech industry, especially following the exits of prominent founders. It discusses the shift from product-focused leadership to a greater emphasis on customer experience, exploring how companies can ensure operational excellence while fostering innovation. The conversation also highlights the importance of learning from past mistakes and adapting marketing strategies to engage consumers effectively.

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