AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
Jobs to be Done, Part 1 | Alan Klement, Author of When Coffee and Kale Compete
Dreams with Deadlines
The Role of Voice of the Customer in Product Design
The best UI is no UI, right? Because of the innovation of software and machine learning, you can literally have quote unquote products that you may not even know that you like own or interact with. That's where I think jobs to be done is helpful as a response, I would say, to the voice of the customer thinking. So we've identified kind of one ish or this a few, which is like, it's really meant to improve existing innovations and products, not necessarily create something entirely new.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode