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The Tone of the Voice Is Very Important
In a study, just undergraduate students were able to identify very highly rated salespeople from a big samp of regional sales managers using just three 20 second clips of just their voices. Zoe doesn't think that we all need to listen to this and then say, och, i need to carefully modulate my tone of voice. That's something that comes naturally when we're relating to another human being in a way that has them feel connected,. paid attention to, listened to, respected.